Terms and Conditions

Version TERMS_V3_QUALITY_REPLACEMENT · Effective upon publication.

These terms are between you and Ewa Bohdaniec, sole trader, trading as Paint by Numbers for Kids, 5 Aberfeldy Terrace, Irvine, KA11 2DQ, Scotland, United Kingdom. Contact: support@paintbynumbersforkids.co.uk.

Product and price

Your first AI preview is free, with no obligation to buy. After approving a preview, £12.99 buys the final personalised PBN package: template, numbering, colour legend and customer PDF. One optional alternative AI preview costs £2.99, payable before it is generated. That separate purchase does not include the final package or oblige you to buy it. A local non-AI correction is not an alternative AI preview. Prices are in GBP. The seller is not VAT registered.

Ordering and delivery

You provide a valid email, image and rights declaration. We check image rights, safety and technical suitability before creating the first preview at our cost. This normally takes 1–24 hours. We email a secure link, not an image attachment. The order page displays a low-resolution watermarked preview, not a printable file. You may approve the preview and buy the final package, buy one alternative preview, or cancel. Template and PDF production starts only after approval and confirmed payment of £12.99. The approved version is then frozen. The final customer PDF is supplied through a private download link. Production-canvas files remain private.

Your image rights

You confirm that you own the image or have all permissions needed to upload, copy, modify and commercially process it. You remain responsible for that declaration and must not upload unlawful, infringing, sexual or exploitative content, including nude images of children. You grant us only the limited permission needed to fulfil, secure and administer the order. Ownership of your original image is not transferred to us.

AI and customer review

AI output can vary and may contain errors. Review the preview before purchasing the final package. Approval alone does not start paid production. We do not promise an identical copy of the source image or any earlier result. Your statutory rights remain unaffected.

Consumer rights

Nothing in these terms excludes rights that cannot lawfully be excluded. Digital content must be as described, of satisfactory quality and fit for a disclosed purpose. Where it is faulty, statutory remedies may include repair or replacement and, where applicable, a price reduction or refund. Our liability is not excluded for death or personal injury caused by negligence, fraud, or anything else that cannot legally be excluded.

Cancellation, refunds and complaints

The separate Digital Product and Cancellation/Refund Policy forms part of these terms. To complain or request a remedy, email us with your order reference. These terms are governed by Scots law, without taking away any mandatory consumer protections or right to use a competent court available to you.

Quality corrections are not paid alternatives. If the first preview does not meet our Easy PBN requirements, we fund one corrected preview. GBP 2.99 is only for an optional aesthetic alternative after a preview passes our quality check. No quality correction starts automatically.